What’s new

For businesses where specific gift card amounts correspond to a specific product or service, or you want to clarify what each amount can get the recipient, having labels next to gift card amounts can help add context for the buyer. They can even contribute to a higher gift card amount being purchased since buyers have a better understanding of what their gift card can get their recipient.

Labels can be useful to show different tiers or how much of your service or product would be covered by a certain amount. Eg: If you sell a $1,000 glamping experience, you could add four pre-set amounts for $250, $500, $1,000 and $5,000 and add labels like this:

$250     Funds a portion of their experience

$500     Funds 50% of the experience

$1,000  One full night’s experience with all inclusions

$5,000  A week-long deluxe experience they’ll cherish forever 👌 ❤️

You can include emoji in the labels too to make them pop! At the moment you can add up to 4 labels for 4 pre-set or shortcut amounts. This function works if you are limiting gift card purchases to specific amounts only or if you allow custom amounts as well.

You can see and change this setting in your Cardivo dashboard via the gift card settings page.

Before now, gift cards would only apply to the first payment in a Stripe subscription. Now the full gift card balance is redeemed when applied to a subscription on your Stripe payment / checkout links. If a customer applies a gift card that has a higher balance than the first payment of the subscription, the remaining balance is automatically applied as a credit balance to the customer’s record in Stripe. This means all future subscription charges are automatically adjusted till the gift card balance is fully used, after which the payments switch back to the payment method on file. This is automatically enabled and works with no further action needed from you.

In your Stripe account, you will see relevant metadata on the customer and subscription record and this will be shown as a separate line item on the gift card page.

Once the credit balance is applied in Stripe, the gift card balance becomes zero immediately. Cardivo automatically handles scenarios where a gift card might be used for a one-off payment first, and then subsequently applied to a subscription.

Buy yourself a demo gift card, then redeem it at this demo link to see it in action.

We’ve improved the experience to view and choose a design on your gift card sales page to be more visually appealing and feel more natural. This new design adapts to a buyer’s device, allowing for designs to be viewed by swiping left and right on touch devices and using the mouse on computers. This also improves the experience when you have many designs to choose from and automatically adapts if you have just one or two designs. You can see this in action on our demo link here.

For some businesses, it makes sense to limit gift card purchases to specific amounts only. You might offer a few specific products, packages, subscriptions or services and you want to align gift card amounts to correspond to those. Till now, you could set a minimum purchase amount but couldn’t prevent buyers from manually inputting any gift card amount . Now, with a simple toggle, you can limit gift card purchases to between 1 and 4 pre-set amounts.

Supercharge your workflow by sending Cardivo data to over 7,000 other apps with Zapier – including Slack, Gmail, Google Sheets & more. At the moment, our Zapier app has one available trigger – when a gift card is purchased. We will be adding more triggers and actions over time.

Get started with Zapier here.

Using Stripe Checkout or Stripe Payment Links? You can now allow redemptions for Cardivo gift cards easily with one click. To see how it works, send yourself a demo gift card in USD here, then redeem it on our Stripe Checkout demo here.

To enable this, just switch the Stripe integration to ON in your Cardivo dashboard and follow the step by step instructions here. After that we’ll automatically sync gift card numbers with your Stripe account to allow redemptions on your Stripe checkout links.

You could always add your logo or business name on your Cardivo gift cards. Now you can customize the background image for each gift card, and add up to 6 custom designed gift cards. You can also show/hide any default designs, giving you more control and letting you have anything from 1 to 12 gift card designs available at any time.

To get started, just go to your gift card settings page in your Cardivo dashboard and follow the instructions.